Quick Answers (FAQ)

What is ADA signage, exactly? ADA-compliant signage refers to signs that meet the Americans with Disabilities Act standards for accessibility. These include tactile characters, braille, high contrast, and specific mounting requirements.

Which signs require ADA compliance? Any permanent room identification sign in a multifamily property, including:

Unit numbers
Common area names (Lobby, Pool, Fitness Center)
Restrooms
Stairwells and exits

What are the key technical requirements?

Character Height

Raised characters must be 5/8" to 2" tall
Characters must be sans serif with no italic or script styles

Braille

Grade 2 braille required below corresponding text
3/8" minimum space between braille and raised text

Mounting Height

Signs mounted at 60" to centerline of the sign
Located on the latch side of the door

Finish

Non-glare surface required
High contrast between characters and background

Common Compliance Mistakes

Mounting on the wrong side of the door
Using decorative fonts that don't meet character requirements
Omitting braille or using incorrect grade
Poor contrast ratios that fail accessibility tests
Mounting at incorrect heights

Why ADA Compliance Matters for Certificate of Occupancy

Municipalities require ADA compliance before issuing a CO. Non-compliant signage can:

Delay your opening while corrections are made
Trigger reinspection fees
Create liability exposure for the property owner

Working with Your Signage Partner

A knowledgeable signage company will:

Specify compliant materials and finishes
Provide mounting templates and instructions
Coordinate with your contractor for correct installation
Document compliance for your records

The Takeaway

ADA signage compliance isn't optional—it's a gating factor for your certificate of occupancy. By understanding the requirements early and partnering with experts, you can avoid delays and ensure your property is accessible from day one.

Decoding ADA: A Plain-English Guide to Signage Compliance for Multifamily Properties